Terms and Conditions
General terms and conditions of electronic store www.rgymaccessories.com
I. Subject
Art. 1. These general conditions, hereinafter referred to as “General Conditions”, are intended to regulate the relations between “Lime Design Invest” EOOD, referred to as hereinafter for brevity “Supplier”, owner of the e-store www.rgymaccessories.com, hereinafter for brevity “E-Store” , and each of the users/customers of the Electronic Store, hereinafter referred to for short as “User/s” .
II. Provider Data
Art. 2. Information about the Provider:
1. Name: “Lime Design Invest” EOOD, EIK 206973106
2. Address: Sofia, 116 Alexander Stamboliyski Blvd
3. Manager: Vladimir Mladenov
4. Correspondence information: Sofia, 116 Alexander Stamboliyski Blvd., phone: +359878 935 937, e-mail: rgymaccessories@gmail.com
5. Entry in public registers: Commercial Register at the Registration Agency of the Ministry of Justice of the Republic of Bulgaria.
6. Supervisory authorities:
(a) Commission for the protection of personal data of the Republic of Bulgaria, address: Sofia, p.k. 1592, Prof. Blvd. Tsvetan Lazarov” No. 2, phone: 02/ 915 35 18, fax: 02/ 915 35 25, Email: kzld@cpdp.bg, Internet site: www.cpdp.bg
(b) Commission for Consumer Protection, address: 1000 Sofia, Slaveykov Square No. 4A, floors 3, 4 and 6, phone: 02/ 980 25 24, fax: 02/ 988 42 18, Hotline: 0700 111 22, Website: www.kzp.bg
(c) Commission for the Protection of Competition, address: Sofia, p.k. 1000, “Vitosha” Blvd. No. 18, phone: 02/ 935 62 22, fax: 02/ 980 73 15, Email:cpcadmin@cpc.bg, Website: www.cpc.bg
III. General provisions
Art. 3. The electronic store functions under the rules described in the General Terms and Conditions.
Art. 4. The Provider does not guarantee the continuous functioning of the Electronic Store, nor that the latter does not contain errors.
Art. 5. The Provider reserves the right to interrupt access to part or all of the Online Store, without the User’s consent, for an unlimited period of time, planned or accidental, without being responsible for any damages to the User that may occur as a result of the suspension .
Art. 6. The Provider reserves the right to change, without prior notice, the structure and/or content of the Electronic Store.
IV. Features and Use of the Electronic Store
Art. 7. The main characteristics of the services provided to Users by the Provider through the Electronic Store, hereinafter referred to as “Services” for short, are the following:
(1) The Provider provides the possibility to view and share the content published in the Electronic Store. The supplier provides information about himself, his team, the services he provides, current offers, informative articles, contacts, presentation of his clients and partners and others.
(2) The Provider provides the possibility to generate a phone call through function buttons in the Electronic Store.
(3) The supplier prprovides an opportunity to generate electronic inquiries and requests by e-mail address (e-mail) through functional inquiry forms within the Electronic Store. The User should fill in the fields specified by the Provider and select the Send button. When using this service, Users should bear in mind and by accepting these General Conditions be considered informed that the use of this service does not automatically lead to the conclusion of a contract between the relevant User and the Supplier, i.e. is. sending an inquiry by e-mail does not create an obligation for the Provider to provide a certain service and does not place the Provider and the User in a contractual (obligatory) relationship. It should be considered that the relevant User, who sent an e-mail inquiry to the Provider, has concluded a contract with the Provider for the provision of the given service only after receiving confirmation in this regard from the Provider.
The provider does not guarantee its ability to respond and the time frame in which one will be provided.
(4) The Provider provides the possibility to generate electronic inquiries, through the e-mail client used by the User, by means of functional references from the Electronic Store. For this purpose, it is necessary for the User to select a specific functional reference of the Electronic Store (place where the Supplier’s e-mail address is written and can be “clicked”) and the device used by him to open a new window for writing a message from email client installed on the device. The provider does not guarantee its ability to respond and the time frame in which one will be provided.
(5) The Provider provides the possibility of referring (linking) the User to business profiles of the Provider in social networks, profiles and websites of its partners, customers and other. The Provider provides this opportunity for the convenience of the Users, and is not responsible for the content of the profiles and websites to which the possibility of referral is provided and which are not owned by and/or not operated by the Provider. These Terms and Conditions do not apply to linked profiles and pages, unless expressly stated otherwise.
(6) The Provider provides the ability to search for text content within the Electronic Store. To use the function, the User should write in the search field the word/words he is looking for and select the search button/icon or the Enter/Go key on the keyboard. The Electronic Store will display a list of results with pages / products located in the Electronic Store and containing the word / words searched by the User.
(7) The Provider provides the opportunity to place content, comment, review, opinion, evaluation by the User. By placing them in the corresponding designated sections, the User gives his consent free of charge to the Provider to use, publish, distribute the posted content.
The publication of content, comment, feedback, opinion, assessment by the User of the Electronic Store takes place after approval by the Supplier.
Art. 8. Through the Electronic Store, Users have the opportunity to conclude contracts for the purchase and sale of the goods offered in the Electronic Store.
Art. 9. (1) With the acceptance of the General Terms and Conditions, the User and the Supplier agree that all statements between them in connection with the conclusion and execution of a contract for the purchase and sale of goods offered in the Electronic shop, can be done electronically and through electronic statements in the sense of the Law on the electronic document and the electronic signature and art. 11 of the Electronic Commerce Act.
(2) If the Users use the Electronic Store with registration and have entered their respective username and password, it is assumed that the electronic statements made by the Users, were carried out by the persons indicated in the data provided by the relevant User when registering in the Electronic Store.
Art. 10. (1) Users can browse the Electronic Store freely without registration being required.
(2) To use the Electronic Store with registration, the User must have registered and entered a username and password for remote access.</ span>
(3) The usernameis borrowed from the e-mail address for registration, and the password for access to the Electronic Store is initially generated randomly and sent automatically by e-mail, after which it can be changed by the User through the profile settings. The fields that must be filled in during registration are marked with an asterisk.
(4) When registering, the User undertakes to provide correct, complete and up-to-date data. The user promptly updates the data specified in his registration in case of change.
(5) By filling in your registration details and pressing the buttons “Register an account on the site?” or “Registration”, the User expressly and unequivocally declares that he is familiar with these General Conditions, agrees with their content and undertakes to unconditionally comply with them.
(6) The user can also register in the Electronic Store at the end of the order by selecting the option “Registration of a profile on the site?” and fill in a password specified by him or through the “Profile / My Account” page from the “Registration” column by filling in an e-mail address specified by him and selecting the “Registration” button.
(7) Upon successful completion of registration, the User receives a notification message to the e-mail address specified during registration, which certifies the registration and activation of the profile.</ span>
Art. 11. The main characteristics of the offered goods are indicated in the Electronic Store.
Art. 12. (1) The price of each product indicated in the Electronic Store is the final price of the respective product including all taxes and fees and is valid only at the time of its publication.
After entering / logging into his account in the Electronic Store, the User can see personalized prices, in case the Supplier has set them for his account.
(2) The shipping cost is not included in the product price.
V. Technical steps for concluding a sales contract through the Electronic Store
Art. 13. (1) Users use the Electronic Store to conclude contracts for the purchase and sale of the goods offered in the Electronic Store.
(2) The contract is concluded in Bulgarian and English.
(3) The party to the contract with the Supplier is the User according to the data provided during registration and contained in the User’s personal profile.
(4) The electronic store includes technical means for identifying and correcting errors when entering information before the statement to conclude the purchase contract is made. sale.
In the event that one of the mandatory fields is not filled in, the Electronic Store does not allow completion of the order and directs the User which of the mandatory fields should be filled in correctly.
(5) The contract for the purchase and sale of goods is considered concluded from the moment the User’s order is confirmed by the Supplier.
(6) The User can place an order by: – Contact the Supplier by telephone, – e-mail, – inquiry form through the Electronic Store, – Order through the Electronic Store system.
(7) When ordering through the system, the User selects Product/s via the “Buy” button for each product;
(8) After selecting the desired product(s), the User should proceed to the Cart page, where he should review his selection and, if necessary, perform corrections, then selects the “Complete Order / Payment” button;
(9) The user fills in up-to-date and correct order, invoicing and delivery data on the “Complete order / Payment” page: Name, Surname, Country, City, Postal Code, Phone, Email Address, Street and Number, Neighborhood, Block Number, Entrance, Apartment.
– Users who have an account in the online store should confirm the validity of the data entered in their account and issued when ordering.
– Usesthe customer enters a Promo Code in the fields marked for the purpose in case he has one and wishes to use it and selects the “Apply” button. The user should be notified in advance of the conditions and restrictions for the use of the Promo code in his possession.
– The shipping cost is charged as follows:
Delivery is free for Users who have a Promo code providing free delivery, if during the ordering process they entered it correctly in the system and use it in accordance with its previously mentioned conditions and restrictions for use of the Promo code in his possession.
Delivery to the territory of the city of ……… is free for the User/ is determined as follows:
Delivery for orders with a total value over BGN ……… is free for the User.
The price of delivery outside the territory of the city of ……… and in the territory of the country is in the amount of BGN ……… / is determined as follows ……….
– The user pays for the order via:
Cash on Delivery – The User pays the full amount due to a representative of the Courier Company or a representative of the Supplier upon delivery of the ordered goods.
– The user sees the total amount and any additional fees to be paid after completing and confirming the order.
– The user expresses his agreement with these General Terms and Conditions, by checking the box “I have read and accept the General Terms and Conditions”;
– The user completes the order by selecting the “Order” button;
– In the event that the Recipient has not filled in all the required fields correctly, the order cannot be completed.
The recipient should fill in the fields in question correctly and select the “Order” button again.
(10) The recipient is redirected to a page certifying the correct completion of the order.
(11) The recipient receives a notification by e-mail, to the e-mail address provided by him during the order, for a successfully completed order. The notice contains the products selected by him and the payment amount he owes.
(12) For confirmation of the placed order and concluded contract for the purchase and sale of goods, the notification sent to the Recipient by e-mail address for placed order / call by the Supplier on the phone provided by the User.
(13) The recipient can receive additional e-mail notifications when the status of the order changes in the Electronic Store system.
(14) Delivery of the goods ordered by the User takes place within 3-7 working days, unless otherwise described for the selected products , after confirmation of the placed order by the Supplier.
Art. 14. The Supplier is not responsible for unfulfilled orders in case the User has provided/specified false, incomplete and/or inaccurate data, including delivery address.
Art. 15 The User agrees that the Supplier has the right to accept advance payment for the contracts concluded with the User for the purchase and sale of goods and their delivery.
VI. Cancellation of contract of sale
Art. 16. (1) The user has the right, without owing compensation or penalty and without stating a reason, to withdraw from the purchase and sale contract concluded through the Electronic Store within 14 days from the date of acceptance of the goods by the User or by a third party indicated by the User.
(2) The user can exercise his right under para. 1 and through the standard form for exercising the right of refusal according to Annex No. 6 to Art. 47, para. 1 item 8 of the Consumer Protection Act, which can be found here.
Art. 17. (1) If the User has exercised his right of refusal under the previous article, the Provider should refund to the User all sums received from the latter, within a period not later than 14 days, starting from the date on which was notified of the refusal.
(2) The supplier will not reimburse the additional costs of delivery of the goods,in case the User has explicitly chosen a method of delivery of the goods other than the cheapest type of standard delivery offered by the Supplier.
(3) The User must send or hand over the goods in question to the Supplier, within a period not later than 14 days from the date on which informed the Supplier of its withdrawal from the contract for the purchase and sale of the goods in question, bearing the costs of returning the goods to the Supplier. The return of the product is made up to 3 working days after receiving the purchased goods at the customer’s expense. The refund of the amount paid is up to 2 working days from the returned product.
Art. 18. In case of non-fulfillment of the conditions for withdrawal from the sales contract and/or for the return of the ordered goods by the User, the Supplier reserves the right to refuse acceptance of the returned goods and, accordingly, not to refund the amount paid by The user.
VII. Intellectual Property Rights
Art. 19. (1) All information published on the Electronic Store, including but not limited to: texts, photos, audio and video materials, is the intellectual property of the Provider or is used by the latter on legal grounds and is protected as such of the current legislation regarding the protection of intellectual property, including but not limited to the protection of copyright and related rights.
(2) The provider reserves all rights specified in the preceding paragraph.
(3) The use of the information specified in para. 1 of this article, including, but not limited to: copying, modification, reproduction, without the consent and permission of the Provider or the relevant holder of intellectual property rights, except in the cases expressly stated in the law, is prohibited and constitutes a violation of the rights of the Provider on intellectual property or those of their respective carrier, in case it is different from the Supplier.
Art. 20. The electronic store may contain names and brands of products, services or persons that represent or may represent trademarks owned by the Provider or third parties. Access to the Online Store, as well as nothing in these General Terms or the rest of the content of the Online Store should not be understood and/or interpreted as and does not constitute a grant of a license or a right to use which and to be such a trademark, without the prior written consent of the Supplier or the relevant third party – owner of the object of intellectual property in question.
VIII. Other conditions
Art. 21. The Provider falls under the scope of the following Authority/s for Alternative Resolution of Consumer Disputes: Commission for Consumer Protection and Commission for Protection of Competition.
Art. 22. (1) The information and materials available on the Electronic Store (including but not limited to: articles, images, messages and others) are of an informative, general and abstract nature and do not represent, nor should it be accepted or and be interpreted as advice, guidance and/or consultation provided by the Provider to any of the Users of the Electronic Store.
(2) The Provider is not responsible for the correctness, reliability, truthfulness and/or up-to-dateness of the information and materials available on and/or through the Electronic Store, on any occasion, nor for their applicability to a specific factual situation.
(3) The Provider does not bear property and/or non-property responsibility for the content of the Electronic Store, nor is it responsible for damages suffered by any User and /or by a third party in connection with the use of the Electronic Store and/or the information and materials available to it, including their application to a specific situation (for example: a User taking specific actions based on information posted on the Electronic Store).< /span>
Art. 23. The possible invalidity of any of the provisions of the General Terms and Conditions will not lead to the invalidity of the entire contract.
Art. 24. These General Terms and Conditions enter into force for all Users as of ……….. yr
Art. 25. The general conditionsthese may be amended by the Provider at any time, and any change in the General Terms and Conditions becomes effective for the Users without the need for express notification to the latter.
Art. 26. By using (including, but not limited to: viewing, clicking on links, entering information and others) the Electronic Store and the information in it, the User expresses his unconditional agreement with the General Terms and any subsequent changes thereto, and that he is bound by them and will abide by them.