Privacy policy

Privacy Policy

I. SUBJECT

This Privacy Policy, hereinafter for short “Privacy Policy”, presents information on how under which “Lime Design Invest” EOOD, hereinafter referred to for short as “Provider”, “Administrator”, “we” and/or “us”, owner/operator of the website www.rgymaccessories.com, hereinafter for short “Website”, processes ( including but not limited to collecting and storing) personal data of personal data subjects, such as the users of the Website and of the Provider’s services, hereinafter referred to for short “User/s”, “You” and/or “You”, as well as regarding the rights of the latter in this connection. The term “personal data” used in the Personal Data Protection Policy has the meaning given to it in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of physical persons in connection with the processing of personal data and on the free movement of such data and for the repeal of Directive 95/46/EC, hereinafter referred to for short as “General Data Protection Regulation” and/or “GDPR”, namely: “any information related to an identified or identifiable natural person (“data subject”); an identifiable natural person is a person who can be identified directly or indirectly, in particular by specifying an identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, the physiological, genetic, mental, economic, cultural or social identity of that natural person.” Below you can find brief information about:

  • The Provider,
  • The competent supervisory authority,
  • The legal basis on which we process personal data
  • The purposes for which we use the personal data,
  • Principles of personal data processing,
  • What personal data we collect,
  • Term of storage of personal data,
  • Access to and transmission of personal data, and
  • The rights and guarantees that the GDPR provides to data subjects.

II. PROVIDER INFORMATION

1. Name: “Lime Design Invest” EOOD, EIK 206973106
2. Address: Sofia, 116 Alexander Stamboliyski Blvd.
3. Manager: Vladimir Mladenov
4. Correspondence information: Sofia, 116 Alexander Stamboliyski Blvd., phone: +359878 935 937, e-mail: rgymaccessories@gmail.com
5. Entry in public registers: Commercial Register at the Registration Agency of the Ministry of Justice of the Republic of Bulgaria.

III. INFORMATION ON THE COMPETENT SUPERVISORY AUTHORITY

Name: Commission for the Protection of Personal Data of the Republic of Bulgaria, address: Sofia, p.k. 1592, Prof. Blvd. “Tsvetan Lazarov” No. 2, phone: 02/ 915 35 18, fax: 02/ 915 35 25, e-mail: kzld@cpdp.bg, Website: www.cpdp.bg

IV. BASIS FOR COLLECTION, PROCESSING AND STORAGE OF PERSONAL DATA

We process (including but not limited to: collect and store) your personal data solely in connection with our activity and in accordance with the requirements of applicable legislation, including the Act on protection of personal data of the Republic of Bulgaria and the General Regulation on data protection. We process your personal data based on at least one of the following grounds:

  • Consent of the User for the processing of personal data;
  • The processing of personal data is necessary to fulfill contractual obligations of the Provider to the User;
  • The processing of personal data is necessary to take steps at the request of the User before concluding a contract;
  • The processing of personal data is necessary to comply with legal obligations of the Provider;
  • The processing of personal data is necessary for the purposes of the legitimate interests of the Provider to carry out its activity.

V. PURPOSES FOR COLLECTION, PROCESSING AND STORAGE OF PERSONAL DATA

We collect, process and store personal data of Users in connection with the implementation of the services provided by us and communication in connection with the use of the Internet page, as well as for the following purposes:

  • Communication and identification in the execution of a service contract and a sales contract (including in the execution of a corresponding contract);
  • Communication, identification, processing and execution of inquiries made, orders made, requests, reservations, purchases of goods or services (including preparation for concluding a contract, acceptance of orders, shipping goods, solving problems related to cancellation of orders, reservations, return of purchased goods, refund of paid amounts and others);
  • Fulfillment of tax and other legal obligations;
  • Accounting purposes in connection with the use of our services;
  • Protection of our legitimate interests in connection with the fulfillment of our obligations to state and municipal authorities (for example: National Revenue Agency, Ministry of Internal Affairs);
  • Protection of our legitimate interests in connection with the storage of information for the purpose of protection against legal or tax claims and for the purpose of improving the presentation of the Internet page;
  • Protection of the information security of the Internet page;
  • Statistical information about the use of the website;
  • Provision of advertising content according to the interests of the User;
  • Leave comments to the content on the website;
  • Creating and managing a profile on the website and using the functionalities it provides;

If a data subject refuses to provide us with some or all of the personal data that is necessary for the relevant purpose stated above, we may not be able to provide the relevant service (for example, to fulfill a contract concluded with the relevant User) or to fulfill the relevant legal requirements (for example, to enable the data subject to exercise his rights under the GDPR).

VI. PRINCIPLES OF COLLECTION, PROCESSING AND STORAGE OF PERSONAL DATA

We observe the following principles when collecting, processing and storing your personal data:

    • lawfulness, good faith and transparency;
    • restrict the purposes of processing;
    • limiting the storage period in order to achieve the purposes for which the data is processed;
    • minimize the data being processed;
    • data accuracy and timeliness;
    • integrity and confidentiality in data processing and ensuring an appropriate level of personal data security.

VII. PERSONAL DATA

We collect the following categories of personal data of Users for the following purposes and on the following grounds:

  • Your personalizing data (first and last name, telephone number and e-mail address), as well as other data that you provide to us voluntarily, for the purposes of processing yourand enquiries, provision of service proposals and provision of services by us, upon your expressed desire, including communication with you in this regard, and on the basis of taking steps at your request for the possible conclusion of a contract, performance of a contract, on to which you are a party or consent to processing provided by you;
  • Your personalizing data (name and surname, telephone number and e-mail address) and information related to payment and selected methods of payment for the purposes of issuing and sending accounting/tax documents (invoices) in connection with services used by you, including communication with you in this regard, and on the basis of taking steps at your request for the possible conclusion of a contract, performance of a contract , to which you are a party or performance of our legal obligation;
  • Your individualizing data (first and last name, telephone number and e-mail address), information related to delivery address ( only in cases where you have indicated that you want delivery to a specific address and not to a courier office or when picking up from a store) and information related to payment and selected payment methods for the purposes of paying for orders, reservations and/or purchased goods or services, including issuing and sending accounting/tax documents (invoices) in connection with account registration, your orders, reservations, purchased goods or services, and on the basis of taking steps at your request for the possible conclusion of a contract and/or performance of a contract to which you are a party;
  • Your personal data (name and surname, telephone number and e-mail address) and information related to refunds for orders made, reservations, purchased goods or services, in case of cancellation of orders, reservations, return of products, and on the basis of performance of a contract to which you are a party and/or compliance with legal obligations;
  • Your individualizing data (name and surname and e-mail address) and information related to leaving comments on content on the Internet the page, if you wish;
  • Your IP address, browser settings and preferred language, pages visited, and actions taken for the purpose of sending Push notifications , if you wish to receive them;
  • Your IP address, pages visited, for information security protection purposes;
  • Other data that may be necessary in certain cases or related to the provision of services to Users by us, including necessary to fulfill obligations under a contract (for example, date of birth, signature, social security number) or other data that Users voluntarily decide to share with us, and on the basis of the performance of a contract to which you are a party, consent to processing provided by you or compliance with our legal obligation.
  • We use cookies on the website, which are small files that are downloaded to your computer to to improve your experience as a user of the site. You can find more information further down this page. We do not process, or collect from Users, special categories of personal data (for example: data revealing racial or ethnic origin, political views, genetic or biometric data, as well as data about the sex life and sexual orientation of the data subject). We do not make decisions based solely on automatic data processing, including profiling. We usually receive the personal data directly from the personal data subject. However, it is not excluded that we may also receive personal data from other persons, such as: other employees, in the company in which the relevant subject of personal data works, as well as from publicly available sources such as the Commercial Register and the register of non-profit legal entities at the Agency for entries to the Ministry of Justice of the Republic of Bulgaria.
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VIII. STORAGE PERIOD OF PERSONAL DATA

We store the personal data of the Users for a period not longer than necessary to fulfill the relevant purpose of processing or from the legally established term, where applicable. For example:

  • personal data provided by you when filling out the contact form will be stored until the request is fulfilled or the inquiry in connection with which you contacted us is satisfied, as well as for a maximum of one year then for statistics and marketing analyses;
  • personal data of our customers, processed in connection with contracts concluded between us and the relevant User, will be stored for a period of longer than ten years, as of January 1 of the year following the one in which the contract is reported for tax purposes;
  • personal data of our customers, processed in connection with issuing tax documents (invoices) will be stored for a period of no more longer than ten years, starting from January 1 of the year following the one in which the document is reported for tax purposes;
  • personal data of our partners/suppliers processed in connection with contracts concluded between us and the relevant partner/supplier will be stored for a period not longer than ten years, starting from January 1 of the year following the one in which the contract is reported for tax purposes;
  • personal data of participants in recruitment and selection procedures will be stored for a period not longer than six months, from the moment of final completion of the recruitment/selection procedure in which the concerned personal data subject participates, respectively after the expiry of the period for appeal of the given procedure, unless the concerned personal data subject has given consent to the storage of his/her personal data data for a longer period, in which case the subject of personal data has the right at any time and without giving reasons to withdraw consent.

The storage period depends, among other things, on the duration of the legal relationship between us and the respective User, as well as on the purposes for which the personal data is processed. Where there is indication(s) of potential legal claim(s) or liability, these terms will be extended accordingly. When the processing is based on the consent of the User (for example: in the case of personal data provided by third parties for direct marketing), we store this personal data until we have a valid consent for its processing. After the expiry of the above periods, we take the necessary care to delete and/or destroy your relevant personal data without undue delay.

IX. ACCESS TO PERSONAL DATA AND TRANSFER OF PERSONAL DATA TO THIRD PARTIES

In general, the personal data of Users that we process is available to our employees, representatives and partners who need it to perform of legal obligations and/or to fulfill contractual obligations (for example: provision of a given service under a contract with a User). In this regard, it is possible, at our own discretion and in compliance with the requirements of the GDPR, to transfer all or part of your personal data to third parties such as accountants, professional consultants, including lawyers (for the purposes of financial, accounting and administrative service of our activity ), cloud platforms for processing/storing data (for the purposes of organizational service of our activity, for example: storing and processing the contracts with the Users of cloud platforms for the purpose of greater security), companies providing postal services (for the purposes of organizational service of our activity, for example: sending contracts on paper to the Users, sending goods subject to purchase and sale), IT service providers, system administration, marketing services (for the purpose of providing a more reliable and quality work on the Internet page and more secure data processing), third party information storage service providers (i.e. hosting co companies) (for the purpose of fulfilling contracts with Users). Based on applicable law or at the request of public authorities, all or part of your personal data may also be made available to public authorities. We do not intend to transfer your personal data to countries outside the European Economic Community or to international organizations.

X. RIGHTS OF DATA SUBJECTS

At all times while we are processing your personal data, and subject to the limitations set forth in applicable law, you, the data subject, have the following rights:

        • Right of access – you have the right to request information about whether we are processing your personal data, as well as to obtain access to and a copy of such your personal data; in the event that you request more than one copy of such personal data of yours, you may be liable to pay an appropriate fee for each additional copy;
        • Right to rectification/correction – you have the right to request that your personal data be corrected if you consider it to be inaccurate or incomplete . We will make such corrections/corrections without undue delay;
        • Right to deletion/to be forgotten – in certain circumstances (for example: the relevant personal data are no longer necessary for the purposes for which they were collected; you have withdrawn your consent to the processing of certain of your personal data for which there is no other legal basis for processing) you may request that your personal data that we process be deleted from our records/our database without undue delay. In certain cases, We may refuse the deletion of such Your personal data (for example: the processing of the personal data is necessary to comply with a certain legal obligation or to establish, exercise or defend legal claims);
        • Right to restrict processing – when certain conditions are met (for example: the processing of certain of your personal data is unlawful, but you do not want these data to be deleted), you have the right to request restriction of the way your personal data is processed;
        • Right to portability – where your personal data has been provided to us by you and is processed in an automated way, you have the right to request this personal data of yours to be transmitted to you in a structured, widely used and machine-readable format, and to be transferred to another personal data controller if technically feasible;
        • Right to object – you have the right, at any time, to object to the processing of your personal data for certain purposes, in which case we will stop using the personal data for the specific purpose, unless we have overriding legitimate grounds for doing so (for example: you have the right, at any time, to object to the processing of your personal data for direct marketing purposes, in which case we will stop processing Your personal data for these purposes without undue delay);
        • Right to object to automated processing, including profiling – you have the right not to be subject to a decision based solely on automated processing of personal data your data, including profiling, and you also have all the rights that accrue to you in the event that you are subject to the legal consequences of such processing;
        • Right to withdraw your consent to processing – in case we process your personal data on the basis of consent provided, at any time, you have the right, to withdraw your consent. Withdrawal will not affect the lawfulness of processing based on consent prior to its withdrawal.

In the event that, at a User’s request, we delete his/her personal data from our database, we will retain only such information as may be necessary to protect our legitimate interests or for public authorities. You have the right to request that we inform you about all recipients to whom the personal data for which correction, erasure or restriction of processing is requested has been disclosed. We may refuse to provide this information if it would be impossible or require a disproportionate effort. In the event that we are required to transfer personal data to another controller, to correct or delete personal data, to restrict the processing of personal data or to terminate such processing, to provide information about the recipients to whom the personal data has been provided, for for which rectification, erasure or restriction of processing is requested, or to provide access to personal data, and in case of concerns regarding the identity of the User making the corresponding request, we may first request additional information to confirm the identity of the data subject in question . In the event that in the processing of your personal data there is a third party to whom all or part of your personal data is transferred (as set out in Part IX above), all the above requests will be forwarded to that third party. The exercise of the above rights is free of charge for Users, except when requestedare manifestly unfounded or excessive. In such event, we may either charge a reasonable fee to comply with the request or refuse to act on the request. Users may exercise the above rights by contacting us by email at: rgymaccessories@gmail.com

XI. COMPLAINT TO SUPERVISORY AUTHORITY

If you believe that your personal data is not being processed lawfully or that any of your rights related to the protection of personal data have been violated, you have the right to file a complaint to the competent data protection supervisory authority specified in Part III above of the Privacy Policy. You also have the right to seek legal protection of your rights. In the event that the website contains links to other websites, we recommend that you carefully familiarize yourself with the personal data protection/privacy policies of these other websites, because when you visit these pages, your personal data may be processed by the websites in question, which processing is not covered by the Personal Data Protection Policy. We reserve the right to change the Privacy Policy at our discretion as and when we see fit.

XII. “COOKIES”

In order to improve the performance of our website and your user experience, we sometimes use HTTP cookies, or simply cookies. By using the site, you agree to this.

What are cookies?

Cookies are small text files that are saved on your computer or mobile device when you visit our website. They allow the website to remember your actions and preferences for a period of time, so that you do not have to enter them every time you visit the site or move from one page to another, which helps us to provide you with content that we think , that it will be useful and interesting for you.

How and what cookies do we use?

Functional cookies

We use cookies that allow the website to remember your actions and preferences (such as username, language, age, font size and other display settings) for a certain period of time so you don’t have to enter them every time you visit the site or move from one page to another.

Security cookies

We use cookies for security purposes, the purpose of which is to prevent fraudulent use of login credentials, as well as to protect information from unauthorized parties.

Analysis cookies

We use analysis cookies that help us improve the operation and efficiency of our website by collecting information about the number of unique visits, statistical data on the use of the website, most viewed, recently viewed pages.

Third Party Cookies

We use third-party cookies that allow content to be liked or shared on Social Networks, Google Analytics cookies that help track website traffic, and other cookies related to external systems and sites integrated to the website.

Advertising cookies

We use cookies that, based on your behavior on our website, may show you advertisements that we assume match your preferences and interests.

Personal data from cookies

The personal data collected by the cookies are used solely and exclusively for the implementation of specific functions on the site related to the user himself.

How to manage cookies?

Most standard browsersallow you to change cookie settings. You can usually find these settings in your browser’s “options” or “preferences” menu. More information on how to manage cookies (including how to delete them) according to the type of browser you use can be found at the following links:

Internet Explorer | Firefox | Chrome | Safari | iOS

You can easily accept or decline cookies on our site by clicking the “Accept” / “Reject” buttons from the module that loads at the bottom of the screen.

Please keep in mind that restricting and stopping cookies may lead to the suspension of functionalities, incorrect operation and limitation of your user experience with our website.

More information

More information about how cookies are used on the Internet can be found here: www.aboutcookies.org.

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